> ## Documentation Index
> Fetch the complete documentation index at: https://koreai-ai-for-work-dev.mintlify.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Language Settings

Language Settings lets administrators and supervisors configure languages for evaluation metrics and conversation insights across Quality AI.

Navigate to **Quality AI** > **CONFIGURE** > **Settings** > **Language Settings**.

<img src="https://mintcdn.com/koreai-ai-for-work-dev/9W5isznjmeyti3Bl/ai-for-service/quality-ai/configure/settings/language-settings/images/lang-settings-page.png?fit=max&auto=format&n=9W5isznjmeyti3Bl&q=85&s=6c0ccb8395623f0271f9bd77157e2d62" alt="Language Settings" width="1366" height="634" data-path="ai-for-service/quality-ai/configure/settings/language-settings/images/lang-settings-page.png" />

<Note>Only Administrators and Supervisors can enable or disable language settings at the app level.</Note>

***

## Add a New Language

1. Expand the **Language Settings** section.

   <img src="https://mintcdn.com/koreai-ai-for-work-dev/9W5isznjmeyti3Bl/ai-for-service/quality-ai/configure/settings/language-settings/images/lang-settings-collapse-menu.png?fit=max&auto=format&n=9W5isznjmeyti3Bl&q=85&s=d7061f74a7f8f8e3e49d04e3359aa212" alt="Language Settings Collapse Menu" width="1399" height="739" data-path="ai-for-service/quality-ai/configure/settings/language-settings/images/lang-settings-collapse-menu.png" />

2. Select **+ Add Language**.

   <img src="https://mintcdn.com/koreai-ai-for-work-dev/9W5isznjmeyti3Bl/ai-for-service/quality-ai/configure/settings/language-settings/images/settings-add-language.png?fit=max&auto=format&n=9W5isznjmeyti3Bl&q=85&s=efcd1a06a3003579144b28658d80bb74" alt="Add Language" width="1399" height="739" data-path="ai-for-service/quality-ai/configure/settings/language-settings/images/settings-add-language.png" />

3. Search for and select a language from the dropdown.

   <img src="https://mintcdn.com/koreai-ai-for-work-dev/u8lGnaKFZfmCCgaT/ai-for-service/quality-ai/configure/settings/language-settings/images/add-new-language.png?fit=max&auto=format&n=u8lGnaKFZfmCCgaT&q=85&s=da4d013d3c5afaa5edf5ef10fa9a45f6" alt="Search to Add Language" width="1353" height="584" data-path="ai-for-service/quality-ai/configure/settings/language-settings/images/add-new-language.png" />

   <Note>Supported languages: English, Dutch, Hindi, Japanese, German, and Spanish.</Note>

4. Enable the **Status** toggle to activate the language across the application (Auto QA, Scorecard, and Conversation Intelligence analytics).

5. Select **Save**.

***

## Set a Default Language

1. In the language list, select the language you want to set as default.

   <img src="https://mintcdn.com/koreai-ai-for-work-dev/9W5isznjmeyti3Bl/ai-for-service/quality-ai/configure/settings/language-settings/images/mark-default.png?fit=max&auto=format&n=9W5isznjmeyti3Bl&q=85&s=240eea6f81a6c7c6c48c43c17f9e28f2" alt="Mark as Default" width="1069" height="437" data-path="ai-for-service/quality-ai/configure/settings/language-settings/images/mark-default.png" />

2. Double-click the language to set it as the default.

   <img src="https://mintcdn.com/koreai-ai-for-work-dev/u8lGnaKFZfmCCgaT/ai-for-service/quality-ai/configure/settings/language-settings/images/default-language-notification.png?fit=max&auto=format&n=u8lGnaKFZfmCCgaT&q=85&s=f9452998a8ada4a05f4d19115d620ca9" alt="Change Default Language" width="1082" height="494" data-path="ai-for-service/quality-ai/configure/settings/language-settings/images/default-language-notification.png" />

3. Select **Confirm**.

   <Note>Users with Auto QA permission can update the default language when multiple languages are configured. The first language added is the default. Changing the default only affects future interactions — existing data remains unchanged.</Note>

4. The selected language status changes to lighter mode to indicate it is the default.

   <img src="https://mintcdn.com/koreai-ai-for-work-dev/u8lGnaKFZfmCCgaT/ai-for-service/quality-ai/configure/settings/language-settings/images/default-language-status-change.png?fit=max&auto=format&n=u8lGnaKFZfmCCgaT&q=85&s=4794848e701068b622265ab6bf3ac66b" alt="Default Language Status" width="1073" height="501" data-path="ai-for-service/quality-ai/configure/settings/language-settings/images/default-language-status-change.png" />

5. Select **Save**.

***

## Disable a Language

1. Toggle off the **Status** switch for the language. A warning appears.

   <img src="https://mintcdn.com/koreai-ai-for-work-dev/u8lGnaKFZfmCCgaT/ai-for-service/quality-ai/configure/settings/language-settings/images/disable-language.png?fit=max&auto=format&n=u8lGnaKFZfmCCgaT&q=85&s=f0df4a70ef70469932327f1d9ccc36c5" alt="Disable Language Warning" width="664" height="328" data-path="ai-for-service/quality-ai/configure/settings/language-settings/images/disable-language.png" />

2. Select **Confirm**.

   <Note>Disabling a language stops Auto QA, Scorecard, and Conversation Intelligence analytics for all conversations in that language.</Note>

3. Select **Save**.

***


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